privacy policy

1. Information We Collect

We may collect personal and non-personal information to provide the best service experience:

Personal Information
  • Full name

  • Email address

  • Phone number

  • Event details (date, location, type of service requested)

  • Any additional information you voluntarily provide through contact forms, inquiries, or bookings

Non-Personal Information
  • IP address

  • Browser type and version

  • Device information (mobile, desktop, tablet)

  • Website usage analytics (pages visited, clicks, time spent)

 

2. How We Use Your Information

Your information is used to:

  • Process and manage service requests and bookings

  • Provide communication via email, phone, or WhatsApp regarding inquiries, confirmations, and updates

  • Improve our website functionality and services

  • Ensure security and prevent unauthorized access

  • Analyze trends and user behavior to enhance client experience

 

3. Legal Basis for Processing

We process personal information based on:

  • Your consent when submitting forms or inquiries

  • Necessity to perform our services or respond to requests

  • Compliance with legal obligations and regulations

 

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information.
Your information may only be shared when necessary:

  • To deliver requested services effectively

  • To comply with legal or regulatory obligations

  • To protect our company’s rights, property, or safety

 

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance website functionality and performance

  • Track website usage and user interactions

  • Personalize user experience

You may choose to disable cookies through your browser settings, but some features may not function correctly.

 

6. Data Security

We implement appropriate technical and organizational measures to safeguard your information against:

  • Unauthorized access

  • Accidental loss or destruction

  • Misuse or alteration

Only authorized personnel have access to your personal information.

 

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services efficiently

  • Comply with legal or accounting requirements

After that, your data is securely deleted or anonymized.

 

8. Your Rights

You have the following rights regarding your personal information:

  • Access your personal data held by us

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent at any time

To exercise your rights, contact us at [Your Email Address].

 

9. Third-Party Services

Our website may include links, tools, or integrations from third-party providers.
We are not responsible for the privacy practices or content of external websites.

 

10. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated effective date.